Terms and Conditions

Last Updated: 18/12/2025

1. Introduction

Welcome to the Barcelos India website. These Terms and Conditions ("Terms") govern your use of our website and digital services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

2. Operating Entities

This website is operated specifically for the Indian market through a partnership between:

3. Intellectual Property Rights

• Ownership: All content on this website, including but not limited to text, graphics, logos, images, digital downloads, and software, is the property of Merlot Investments Limited or its content suppliers and is protected by international copyright and trademark laws.
• License: You are granted a limited license to access and make personal use of this website. You may not download (other than page caching), modify, or reproduce any portion of it without express written consent from us.
• Trademarks: "Barcelos," "Barcelos Flame Grilled Chicken," and related logos are registered trademarks of Merlot Investments Limited. They may not be used in connection with any product or service that is not ours in any manner that is likely to cause confusion among customers.

4. Use of Services

Accuracy: You agree to provide accurate, current, and complete information when making reservations, ordering food, or signing up for newsletters.

Prohibited Conduct: You agree not to use the website for any unlawful purpose, including but not limited to:

• Submitting false or misleading information.
• Attempting to hack, destabilize, or gain unauthorized access to our website, servers (including Google Sheets/Make.com integrations), or data.
• Harassing or abusing our staff or other users.

5. Products, Pricing, and Availability

• Menu Items: All products and menu items are subject to availability. We reserve the right to discontinue any item at any time.
• Pricing: Prices listed on the website are in Indian Rupees (INR) and are subject to change without notice. While we strive for accuracy, errors may occur; in the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price.
• Allergens: While we attempt to provide accurate information regarding ingredients, we cannot guarantee that any product is 100% free from allergens due to the risk of cross-contamination in our kitchens.

6. Limitation of Liability

• "As Is" Basis: This website and our services are provided on an "as is" and "as available" basis.
• No Warranty: Neither Merlot Investments Limited nor Masala Country Hospitality LLP warrants that the website will be uninterrupted, error-free, or free of viruses.
• Liability Cap: To the fullest extent permitted by law, our liability for any claim arising out of your use of the website or services is limited to the amount you paid us for the specific transaction giving rise to the claim. We shall not be liable for indirect, incidental, or consequential damages.

7. Third-Party Links

Our website may contain links to third-party websites or services (e.g., delivery aggregators like Zomato/Swiggy or social media platforms). We are not responsible for the content or privacy practices of these third-party sites.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Dispute Resolution: Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Faridabad, Haryana.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the modified Terms.

10. Contact Us

If you have any questions regarding these Terms, please contact us at: